Cancellation requests must be submitted in writing to customercare@bio.org on or before Thursday, May 7, 2026, to receive a partial refund. A $600 administrative fee will be deducted from all cancellation refunds. Additionally, funds cannot be transferred/credited to future events.
Approved refunds will be processed after the conference.
BIO regrets that refunds will not be given for no-shows/non-participants.
Basic Access registrations or additional Exhibitor Booth Staff registrations cannot be canceled and are non-refundable.
Cancellation requests received after May 7, 2026, will not be honored.
To transfer your registration to another individual, please follow the instructions below:
Select the “Click here to access your record” link located in your confirmation email.
On the Dashboard select the “I would like to request a substitution” button
Follow the instructions and submit the required information. Deadline: Thursday, May 28, 2026.
Registrations can only be substituted once.
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