FAQS

General

What is the format of the 2025 BIO International Convention?

Format will deliver four (4) days of BIO Partnering™ for business development, networking events, along with expert-level programming content focused on the most pressing industry topics including COVID-19, Infectious Diseases, Oncology, Business Development, Financing Trends, Cell, and Gene Therapy, Digital Health, and more.  There will be a variety of panels and presentations across all four days.

How do I register for BIO Partnering™?

For access to BIO Partnering™ you must register for the Premier Access registration pass.

If you are exhibiting, you can purchase Exhibitor Booth Partnering for access to BIO Partnering. The BIO Partnering system will open mid-April and you can expect to receive your partnering login information and access to the system within 1-2 business days of your completed registration. Be sure to add biopartnering@bio.org  to your safe senders list to receive your login credentials.

What type of content can I expect to see?

Gain inspiration and critical insights from global thought leaders addressing critical topics at the intersection of science, business and policy. The 2025 BIO International Convention will feature 100+ interactive sessions across 4 days covering a variety of therapeutic areas: business development, digital health, patient advocacy, public policy, and next-generation biotherapeutics, and the latest updates on infectious diseases and vaccines. See the program here.

In order to attend the conference program, you must register for a Premier Access or General Access registration.

Where is the 2025 BIO International Convention taking place?

BIO 2025 will be taking place at the Boston Convention & Exhibition Center. Learn more about the venue.

What is the best way to get to and from the Boston Convention & Exhibition Center from my hotel?

Many of the hotels in the BIO room block are within walking distance to the Boston Convention & Exhibition Center. We also provide a complimentary shuttle bus service.

See the shuttle bus schedule

Are there any age requirements to attend BIO 2025?

You must be 21 years of age or older to attend the BIO International Convention. As there are a few exceptions, if you are under the age of 21, you will need to fill out the required waiver when you visit the registration desk for your credentials.

Who do I contact about accessibility needs?

We are committed to making our events accessible in accordance with the Americans with Disabilities Act.  If you require an accommodation or service to fully participate, please contact customercare@bio.org before May 27, 2025.

Is there first aid available?

Please come to room 155 for first aid assistance.

Is there a lactation room available for attendees?

Yes, guests will have access to a private space in our Lactation Lounge, located in Room 105 (Level 1) during the hours of the event. 

Is there a coat check and/or luggage check?

You can check your coat and/or luggage in Room 156ABC.

What do I do if I lose my badge?

Please come to the Registration Solution counter at the Convention Center (North Lobby).  Note: There is a lost badge replacement fee of $700. 

Where can I find food at the convention center?

Food Concessions:

Hours of Operations:

Restaurants & Cafes

Location

Sun 6/15

Mon 6/16

Tues 6/17

Wed 6/18

Thurs 6/19

Market On Summer
(Level 1 - North West Corridor)

8:00am-3:00pm

6:30am-3:00pm 6:30am 3:00pm 6:30am-3:00pm 6:30am-3:00pm
Unconventional Café
(Level 1 - North Lobby, West Side)
  6:30am-5:00pm 6:30am-5:00pm 6:30am-5:00pm 6:30am-4:30pm

Level 1 – West Side

Wicked Good Market - Sweet Tomato

  11:00am-4:00pm 11:00am-4:00pm 11:00am-4:00pm 11:00am-2:30pm
Wicked Good Market - Rockin Burgers   11:00am-4:00pm 11:00am-4:00pm 11:00am-4:00pm 11:00am-2:30pm
Wicked Good Market - Butter UR Biscuit   11:00am-4:00pm 11:00am-4:00pm 11:00am-4:00pm 11:00am-2:30pm

Wicked Good Market - Northeast of the Border

  11:00am-4:00pm 11:00am-4:00pm 11:00am-4:00pm 11:00am-2:30pm
Grab and Go Outlet - Hall C Lounge
Express Café   12:00pm-3:00pm 6:30am-3:00pm 6:30am-3:00pm

6:30am-3:00pm

 

Water Coolers are readily available at the Convention Center, so we encourage you to bring your own water bottle and reduce the number of single-use plastic.

If you’re venturing outside of the Convention Center visit the Boston Restaurants in the Seaport District open during the BIO 2025 for lunch.

If you have a PREMIER or GENERAL access registration pass, you’re invited to grab lunch in the Ballroom on Level 3 starting at 11:30 am on Tuesday, Wednesday and Thursday. First-come, First-served.

BIO 2025 Attendee Lunch Menus Options:
Kosher Meals are available upon request
Tuesday, June 17
Entree Salad Bowls:

Gourmet Sandwiches (Full Sandwich):

The Charlestown (Vegan, Avoids Gluten)

Roasted broccoli, chickpeas, watermelon, yellow bell peppers, dried cherries and edamame with crumbled goat cheese, baby red oak and riced cauliflower. 
*goat cheese onside

The Charlestown with Chicken
(Avoids Gluten)

Roasted broccoli, chickpeas, watermelon, yellow bell peppers, dried cherries and edamame with crumbled goat cheese, baby red oak and riced cauliflower and grilled chicken.

Roast Sirloin of Beef on Focaccia

Tomatoes, Sweet Onion Jam and Boursin Cheese

Smoked Turkey on Multigrain

Arugula, Tomato and Cranberry Aioli

Side: The Charlestown
(Vegetarian, Avoids Gluten):

Roasted broccoli, chickpeas, watermelon, yellow bell peppers, dried cherries and edamame with crumbled goat cheese, baby red oak and riced cauliflower.

All Meals Include: 
Dessert - Chocolate Chip Cookie (Vegetarian)

 

Wednesday, June 18

Entree Salad Bowls

Gourmet Sandwiches (Full Sandwich):

The Somerville with Tofu
(Vegetarian, Avoids Gluten)

Roasted potato, artichoke hearts, corn, charred onion, olives, tomatoes, and dried figs with pearl mozzarella, baby kale and tricolor quinoa

The Somerville with Falafel
(Vegan, Avoids Gluten)

Roasted potato, artichoke hearts, corn, charred onion, olives, tomatoes, and dried figs with pearl mozzarella, baby kale and tricolor quinoa

*Mozzarella onside

Ham and New England Pimento Cheese

Sourdough with Arugula and Tomato

Mediterranean Chicken Mini Pitas

Cucumber Slaw, Tzatziki, and Feta

Side: The Somerville
(Vegetarian, Avoids Gluten):

Roasted potato, artichoke hearts, corn, charred onion, olives, tomatoes, and dried figs with pearl mozzarella, baby kale and tricolor quinoa.

All Meals Include: 
Dessert
- Whoopie Pie (Vegetarian)

 

Thursday, June 19

Entree Salad Bowls:

Gourmet Sandwiches (Full Sandwich):

The Brookline (Vegan, Avoids Gluten)

Roasted yellow beets, blanched green beans, red bell peppers, cucumbers, cranberries and shaved radish. With dressed baby gem lettuce, feta cheese, and wild rice.
*Feta onside

The Brookline with Chicken
(Avoids Gluten)

Roasted yellow beets, blanched green beans, red bell peppers, cucumbers, cranberries and shaved radish. With dressed baby gem lettuce, feta cheese, wild rice and grilled chicken.

Smoked Turkey on Multigrain

Arugula, Tomato and Cranberry Aioli

Curried Cauliflower Cranberry Salad Wrap (Vegan)

Arugula, Cucumber, Tomato, Butternut Hummus

Side: The Brookline
(Vegetarian, Avoids Gluten)

Roasted yellow beets, blanched green beans, red bell peppers, cucumbers, cranberries and shaved radish. With dressed baby gem lettuce, feta cheese, and wild rice.

The Brookline (Vegan, Avoids Gluten)
Paired with Vegan Sandwich

Roasted yellow beets, blanched green beans, red bell peppers, cucumbers, cranberries and shaved radish. With dressed baby gem lettuce, feta cheese, and wild rice. 

Feta onside.

All Meals Include: 
Dessert
- Chocolate Chip Cookie (Vegetarian)

 

Is there a designated room in the convention center for personal reflection or spiritual practice?

The Reflection Room, located in Room 213, will be available to all attendees who wish to meditate, pray, or reflect in a quiet environment. Attendees can expect low lighting, chairs, and a privacy partition.

Registration

Is there a government/academic discount?

Yes, the government/academic rate is less than the non-member rates. Please go to our registration page for more information about pricing.

How do I pay by check?

We are only accepting credit card and wire transfer payments only.

How do I pay by wire transfer?

You must first register. Once you arrive at the checkout page, send your request to CustomerCare@bio.org, and a team member will send the invoice within 3 business days. Wire payments will not be accepted after May 15, 2025.

How do I make a correction or change on my registration?

Corrections to your name or title, etc., should be emailed to customercare@bio.org; Please allow up to 4 business days for a new confirmation to be sent. 

How do I change my email address?

Corrections to your email address should be emailed to customercare@bio.org, please allow up to 4 business days for a new confirmation to be sent.

Why have I not received a registration confirmation?

All confirmations are HTML (Web) pages at the conclusion of your registration and are printable. Additionally, an email confirmation is sent immediately following the completion of online registration. If you have not received a confirmation, please check your spam or junk mail folder. 

How do I get my registration confirmation resent to me?

Please email customercare@bio.org to request your confirmation.

What do I do if I lose my badge?

Please come to the Registration Solution counter at the Convention Center (North Lobby).  Note: There is a badge replacement fee of $700. 

How can I provide payment for 2025 BIO International Convention Registration?

When registering you can only pay by credit card (MasterCard, Visa, American Express).  Wire transfer will be accepted upon request.

Do BIO members receive discounts on events?

Yes, BIO members receive reduced rates at all BIO events. To learn more about member benefits and to join, please click here.

What if I become a member of BIO after I have registered as a non-member?

You should contact the BIO International Convention team at customercare@bio.org, and after verification from the BIO Membership department, the proper adjustment will be made to your record, and a refund will be processed by the same payment method (credit card/wire transfer)

I want to register for 2025 BIO International Convention. What do I do next?

Great, we’re glad you’ll be joining us! Registration will open in January. Please visit the registration page to see our offerings, and be sure to subscribe to all BIO International Convention 2025 Updates here.

What are your cancellation & substitution Policies?

Cancellations

  • Cancellation requests must be submitted in writing on or before Thursday, May 1, 2025, to receive a partial refund.
  • A $600 administrative fee will be deducted from all cancellation refunds.
  • Approved refunds will be processed after the conference. BIO regrets that refunds will not be given for no-shows/non-participants.
  • Exhibition Access registrations or additional Exhibitor Booth Staff registrations cannot be canceled and are non-refundable.
  • Cancellation requests received after May 1, 2025, will not be honored.  Additionally, funds cannot be transferred/credited to future events. 

Substitutions

  • To transfer your registration to another individual from your company, please follow the instructions below:
    • Select the "Click here to access your record" link located in your confirmation email.
    • On the Dashboard select the " I would like to request a substitution" button
    • Follow the instructions and submit the required information. 
    • Deadline: Thursday, May 22, 2025
    • Registrations can only be substituted once.

Will the BIO International Convention be virtual?

No, the 2025 Convention will be held in person at the Boston Convention & Exhibition Center June 16-19.

My Show Planner 

What is My Show Planner?

My Show Planner is how you can access the BIO mobile app and favorite sessions and exhibitors at BIO 2025. You must have a My Show Planner account to use the BIO mobile app and to view any session recordings that are made available to attendees after the event.

We encourage you to create a My Show Planner account now so you can favorite sessions and speakers online. Anything that you favorite online will sync to the BIO Events app.

To create a My Show Planner account online:

Go to https://bio2025.mapyourshow.com/8_0/#/login/login.cfm

Create an account by clicking the orange button that says "Create Your My Show Account" (shown below)

create

To create your account, you will need your registration confirmation number. You can find this number in your confirmation email, or on your badge under the QR code.

confirmation

Once you create your account, you can add sessions to your planner, mark exhibitors you want to visit, and add your own personal events. Anything that you favorite online will sync to the BIO Events app and vice versa.

BIO Partnering™

How do I register for Partnering as an attendee or exhibitor?

For access to BIO Partnering™, you must register for the Premier Access registration pass.

If you are exhibiting, you can purchase Exhibitor Booth Partnering for access to BIO Partnering™. The BIO Partnering system will open for scheduling meetings in early April 2025. After the system opens, you can expect to receive your partnering login information and access to the system within 1-2 business days of your completed registration. Be sure to add  noreply.partnering@bio.org  to your safe senders list to receive your login credentials.

What are the new features of the upgraded BIO Partnering™ system?

Learn all about the new features and find resources at letspartner.bio.org

Is there a BIO Partnering™ mobile app?

Yes! The BIO Partnering mobile app will be released in May. We will email all registered attendees with information on how to download the app.

Please note: the BIO Partnering mobile app is separate from the overall event app.

How many meeting requests can I send?

Each company profile is allowed 150 outstanding outgoing meeting requests. Once a meeting request is accepted, declined, or canceled, it no longer counts against that limit. There is no limit on the total number of requests a company can send, only a limit on how many can be outstanding at any one time.

What is the difference between Business Forum and Exhibitor Booth Partnering?

1) Business Forum Partnering meetings are held in the Business Forum, which is a separate, dedicated meeting area only accessible to registrants with a Premier Access registration badge.
 
2) Exhibitor Booth Partnering is available for purchase to exhibitors that are independent or within a pavilion. These meetings are conveniently scheduled in meeting points within individual exhibit booths and pavilions in the Exhibition. Exhibitor Booth Partnering meetings can only be scheduled during exhibition hours.

Both levels of partnering use the same BIO Partnering™ system, which allows all partnering participants to schedule face-to-face meetings with senior level management.

All Exhibitor Booth Partnering meetings take place in the Exhibition. This means that when an exhibitor has a meeting with a Business Forum delegate, the Business Forum delegate exits the Business Forum and meets with the exhibitor in the exhibitor’s booth. Exhibitor Partnering Contacts (EPCs) and Exhibitor Booth Personnel (EBP) may not enter the Business Forum.

Company and Market Visibility

How can I showcase my company during the 2025 BIO International Convention?

There are several new, unique ways you can elevate your company’s visibility at BIO 2025. Showcase thought leadership via a regional presentation, maximize your deal-making experience and access your target audience through BIO Partnering™, deliver a Company Presentation, spotlight your company via digital advertising, boost brand visibility through convention and city-wide signage, and other promotional opportunities, and more.

For more information on ways to showcase your company, request the sponsorship prospectus.

I am a start-up company. How should I participate?

BIO offers unique ways for start-ups to engage. Start-ups are encouraged to apply to participate in the Start-Up Stadium. This program is designed to provide start-up companies with the opportunity to engage with key members of the investment community, venture philanthropy groups, strategic partners, and non-dilutive capital at the world’s largest biotechnology event. 

I am a service provider. How should I participate?

Exhibiting and Sponsoring the event provides the best opportunity for bioprocess, service providers CROs/CMOs to showcase their company's brand, help them identify new partners, and strengthen their business connections. Learn More about how to get involved here.

What is the deadline to submit a Company Presentation application?

We encourage you to submit your application as soon as possible. Applications will be accepted for review until May 15, 2025. 

Do I need to register for BIO International Convention to give a Company Presentation and is there an extra fee to present?

Yes, at least one person from your company must be registered with a Premier Access registration package in order to apply to present. There is an additional fee for a presentation. Learn more.

Need Help with Your Registration?

Our customer service team is here to help!

Bernadette Blake

DIRECTOR, REGISTRATION AND CUSTOMER CARE

+1.202.962.6655

CONTACT BERNADETTE

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