Cancellation requests must be submitted in writing to customercare@bio.org on or before Thursday, May 7, 2026, to receive a partial refund. A $600 administrative fee will be deducted from all cancellation refunds. Additionally, funds cannot be transferred/credited to future events. 

Approved refunds will be processed after the conference.

BIO regrets that refunds will not be given for no-shows/non-participants.

Basic Access registrations or additional Exhibitor Booth Staff registrations cannot be canceled and are non-refundable.

Cancellation requests received after May 7, 2026, will not be honored.